Welcome to BrandsSeekers.com! Below, you’ll find answers to some of the most common questions about our products, shipping, payments, and more.

1. About BrandsSeekers

Q: What is BrandsSeekers.com?

A: BrandsSeekers.com is an online store based in Bahrain that offers a wide range of Authentic products from over 100+ Fashion Labels with fast worldwide shipping.

2. Ordering & Payments

Q: How do I place an order?

A: Simply browse our website, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order or visit https://brandsseekers.com/payment-policy/ for more detailed information

Q: What payment methods do you accept?

A: We accept Visa, MasterCard, American Express and PayPal

Q: Can I cancel or modify my order after placing it?

A: If your order has not been shipped, you can request cancellation or modifications by contacting our support team as soon as possible. Visit https://brandsseekers.com/cancellation-policy/ or https://brandsseekers.com/refund-policy/ for returns and refunds

3. Shipping & Delivery

Q: Do you ship worldwide?

A: Yes, we offer worldwide fast shipping (2-5) business days from Bahrain.

Q: How long does shipping take?

A: Estimated Delivery: 2–5 business days after dispatch

Q: How can I track my order?

A: Once your order ships, we will send you a tracking number via email. You can use it to track your package on our website or the courier’s tracking portal.

4. Returns & Refunds

Q: What is your return policy?

A: We accept returns within 30 business days (Mon – Sun) of delivery if the item is unused and in its original packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect. Visit https://brandsseekers.com/refund-policy/ for more info. 

Q: How do I request a refund?

A: Contact our support team with your order details. Once we receive the returned item and inspect it, Approved refunds will be processed within 7 business days. Refunds are issued to the original payment method. Visit https://brandsseekers.com/refund-policy/ for more info

Q: Do you offer exchanges?

A: If you wish to exchange an item for a different product, please contact us to discuss available options. Exchanges are subject to availability.

5. Customer Support

Q: How can I contact customer support?

A: You can reach us via Phone or Email on the below information: 

Phone: +973 32299993

Email: [email protected]

Commercial name: Brands Seekers

Registration number: 146294 – 2

Registration type: Individual Establishment

VAT: BH15862047

Address: Villa 5, Gate 2357, 281, Manama 502, Bahrain.

Business hours: 12 AM – 11 PM (Mon – Sun) (GMT+03:00) Arabian Standard Time (Bahrain)

Q: What are your customer service hours?

A: Our support team is available 12 AM – 11 PM (Mon – Sun) (GMT+03:00) Arabian Standard Time (Bahrain) to assist you.

6. Other Questions

Q: Do you offer discounts or promotions?

A: Yes! Subscribe to our newsletter to receive updates on special offers and promotions. Subscribe on https://brandsseekers.com/newsletter/

Q: Are my payments and personal information secure?

A: Absolutely! We use advanced encryption and security protocols to keep your information safe. Visit https://brandsseekers.com/privacy-policy for detailed info.

If you have any other questions, feel free to reach out to our support team! Happy shopping at BrandsSeekers.com!