Payment Policy

Effective Date: March 25, 2025

At Brands Seekers, we aim to provide a secure, transparent, and reliable payment experience for all customers. This Payment Policy explains the payment methods we accept, how payments are processed, and related terms for purchases made on our Website.

1. Accepted Payment Methods

We accept secure payments through our trusted payment processing partners, including Amazon Payment Services and PayPal.

Accepted payment methods include:

  • Visa

  • MasterCard

  • American Express

  • PayPal

All payments are processed through secure, encrypted gateways.

2. Payment Process

To complete a purchase on BrandsSeekers.com:

  1. Add items to your cart

  2. Proceed to checkout

  3. Enter your shipping information

  4. Select your preferred shipping method

  5. Choose a payment method

  6. Enter your payment details using our secure checkout

  7. Review and confirm your order

Once your order is submitted successfully, you will receive an order confirmation email. If there is any issue with payment authorization, we will notify you promptly.

3. Currency & Charges

  • All prices on our Website are displayed in USD ($).

  • Your payment provider or bank may apply currency conversion fees if your account uses a different currency.

  • Any applicable shipping charges are shown clearly at checkout before payment confirmation.

Brands Seekers does not control or collect currency conversion fees imposed by banks or payment providers.

4. Order Confirmation & Receipt

After successful payment, you will receive an Order Confirmation email, which includes:

  • Order number

  • Summary of items purchased

  • Total amount charged

  • Shipping details

This confirmation email serves as your official payment receipt. Please retain it for your records.

5. Payment Security

Your payment security is very important to us.

  • Brands Seekers uses SSL (Secure Socket Layer) encryption to protect your personal and payment information.

  • Our payment partners comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure secure handling of payment data.

6. Payment Authorization

By submitting your payment details, you authorize Brands Seekers to charge the selected payment method for the total order amount.

If payment authorization fails or additional verification is required, your order may be placed on hold or canceled, and you will be notified by email.

7. Refunds & Order Cancellation

Order Cancellation

Orders may be canceled within 12 hours of placement, provided they have not yet been processed or shipped.
To request a cancellation, contact us at [email protected].

Refunds

Refund eligibility, timelines, and conditions are detailed in our Return & Refund Policy:
https://brandsseekers.com/refund-policy/

Once approved:

  • Refunds are processed within 7 business days after approval or return inspection

  • Depending on your bank or payment provider, it may take an additional 5–7 business days for the funds to appear in your account

All refunds are issued to the original payment method only.

8. Managing Payment Information

Customers may manage their payment methods through their account dashboard:

  1. Log in to your account

  2. Navigate to Account Settings or Payment Methods

  3. Add, update, or remove payment information

  4. Save changes

9. Fraud Prevention

To protect our customers and prevent fraudulent activity, Brands Seekers reserves the right to:

  • Perform payment verification checks

  • Request additional documentation

  • Cancel or hold orders flagged as high-risk

These measures help ensure a safe shopping experience for all users.

10. Contact Information

If you have questions about payments or billing, please contact us:

Commercial Name: Brands Seekers
Registration Number: 146294 – 2
Address: V 5, G 2357, R 281, B 502, Manama, Bahrain
Business Hours: 12:00 AM – 11:00 PM (Mon – Sun), GMT+03:00
Phone: +973 3229 99993
Email: [email protected]